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Customer Service Representative (Spanish)

​Tessenderlo Group is a diversified industrial group that focuses on agriculture, valorizing bio-residuals and providing industrial solutions. The group employs approximately 4,500 people, is a leader in most of its markets and recorded a consolidated revenue of 1.7 billion EUR in 2017. Tessenderlo Group is listed on Euronext Brussels and is part of Next 150 and BEL Mid indices. Financial News wires: Bloomberg: TESB BB – Reuters: TESB.BR – Datastream: B:Tes

For our Customer Service team which supports the Tessenderlo Group Business Units Tessenderlo Kerley International & Performance Chemicals, we are currently looking for a motivated Customer Service Representative. The job is based in Ham, Belgium. This role will report to the Customer Service manager.

YOUR FUNCTION:

  • You will be responsible for a group of customers: from order entry to invoicing & related export documents.
  • You will be the contact person for the customers in terms of following up orders and questions concerning deliveries, invoicing, transportation and others.
  • You will ensure that deliveries arrive on time, taking into account the availability of both products and transportation.
  • You will execute a number of other administrative tasks e.g. order confirmation to customers, creating credit and debit notes, registering complaints, …

YOUR PROFILE:

  • You have a bachelor degree with relevant work experience in a customer service environment.
  • Besides fluent English and Dutch, you have a good knowledge of Spanish.
  • You have general knowledge of pc software, SAP experience would be a plus.
  • You have the right commercial feeling and are customer focused.
  • You are stress resilient and eager to learn and adapt way of working in a changing international business environment.
  • You are able to work in a structured way, analyze information, find solutions, work independently and take action.
  • You have a positive attitude and the right motivation to achieve objectives .
  • You have good communication skills and you are a real team player.

INTERESTED?

If so, then please send your resume to jobstch@tessenderlo.com